Shipping Policy

Thank you for shopping with TRNDI. We are committed to processing and delivering your order as quickly and carefully as possible.

Order Processing

Orders are typically processed within 2–4 business days, excluding weekends and holidays.

During sales, holidays, new collection launches, or high-volume periods, processing may take longer. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Times

Shipping rates are calculated and displayed at checkout.

Estimated delivery times after processing:

• Standard Shipping: 5–8 business days

• Express Shipping: 2–4 business days, when available

Delivery times are estimates and are not guaranteed. TRNDI is not responsible for delays caused by shipping carriers, weather conditions, holidays, incorrect addresses, or other circumstances outside of our control.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Addresses

Customers are responsible for entering the correct shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error, contact us immediately. We cannot guarantee that changes can be made after an order has been processed or shipped.

TRNDI is not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once a package has been accepted by the shipping carrier, TRNDI is not responsible for lost, stolen, delayed, or damaged packages.

Customers should contact the shipping carrier directly to file a claim or request additional delivery information. We will provide reasonable assistance when possible.

Returned Packages

Packages returned to TRNDI because of an incorrect address, failed delivery attempt, refusal, or failure to pick up may be reshipped at the customer’s expense.

Original shipping fees are nonrefundable.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, contact us within 3 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

Requests submitted after the three-day period may not be eligible for review.

International Shipping

International shipping may be available to select locations.

Customers are responsible for any customs duties, taxes, import fees, or additional charges required by their country. International delivery times may vary because of customs processing.

TRNDI is not responsible for customs delays or unpaid customs fees.

Contact Us

For shipping questions, please contact us through the contact information listed on our website.

By placing an order with TRNDI, you acknowledge and agree to this Shipping Policy.